Miller Auto & Marine Blog

What is The 5-Star Experience? Star #3: "We Got Your Back"

Chance Haakonson
Posted by Chance Haakonson on May 29, 2017 10:41:00 AM

Here at Miller Auto & Marine, we're dedicated to providing each and every customer with a 5-Star Experience. It's something we're very proud of, and it's something that sets us apart from other dealerships. In an effort to ensure customers receive a 5-Star Experience whenever they work with us, we're putting together a 5-part series, focusing on one star at a time. Today, we're covering Star #3: "We Got Your Back". If you haven't had the opportunity yet, check out Star #1 here and Star #2 here.

Star #3: "We Got Your Back" 

Watch the video to see Harley, a Sales Consultant at Miller Auto & Marine, break down what "We Got Your Back" means and how it benefits our customers: 

What Does "We Got Your Back" Mean?

First, let's clarify what vehicles are covered under this warranty: vehicles that are seven or fewer model years old and have fewer than 100,000 miles at the time of sale. If a vehicle fits within the age and the mile requirement, the following is covered: 

  1. Engine - Cylinder block and cylinder head and all internally lubricated parts, turbocharger, supercharger, harmonic balancer, timing gear, chain and belt, timing cover, intake and exhaust manifolds, valve covers, oil pan, and engine mounts.
  2. Transmission - Transmission case and all internally lubricated parts, torque converter, flywheel/flex plate, vacuum modulator and transmission mounts.

With the exclusion of seals and gaskets, all internally lubricated parts within the engine and transmission are covered. 

Additionally, we want you to love your vehicle before and after you drive it out of the dealership. Our Three Day/500 Mile Money Back Guarantee means you have three days or 500 miles (whichever comes first) to return your purchase for a full refund. This guarantee is only valid on preowned vehicles.

How Does Star #3 Benefit Our Customers? 

Sometimes, customers who buy preowned vehicles are nervous about the potential for underlying issues. They don't want to buy what seems like a dependable vehicle and find out a few miles down the road that it has expensive problems. But with our "We Got Your Back" promise, we're putting our customers at ease

And we're able to warranty our pre-owned vehicles this way because we trust the process we put used vehicles through before they're available for purchase. Every pre-owned vehicle undergoes a multi-point inspection and comes with an CARFAX Vehicle History Report certifying its history. 

At Miller Auto & Marine, every employee is dedicated to providing our customers with a 5-Star Experience, every time. Stay tuned for our next feature on Star #4: Largest Indoor Showroom. You can find a brief overview of all five stars here

*Drive Forever - Worry Free Lifetime Warranty is valid only on new vehicles and vehcles that are 7 model years old or less and have less than 100,000 miles at the time of sale. 

*3 day/500 mile money back guarantee is on preowned vehicle purchases only.

Not sure where to start when buying your next car? Download Guide

Subscribe to Our Blog


Recent Posts


Spend $50 - $99 and Get $10 Off Service  Spend $100+ and Get $25 Off Service Claim Your Service Discount
Search
Find Your Vehicle x

Search By Keyword

Search By Filters

Saved
Share
Share This x

Choose How To Share:

Contact
Contact Us x

(844) 966-8900

Call Now

2930 2nd Street South • St. Cloud, MN 56301

Get Directions

Today's Hours:

Open Today! Sales: 9am-9pm

Open Today! Service: 7am-5:30pm

Miller Auto & Marine

FB Twitter Goole +
2930 2nd Street South St. Cloud, MN
Phone: (844) 966-8900 https://www.google.com/maps/place/Miller+Auto+Plaza/@45.5473715,-94.1969124,17z/data=!3m1!4b1!4m2!3m1!1s0x52b45fa465eb20b3:0x6adb594d941c4f75

Sales

Phone: (844) 966-8900 - 9:00 PM

Sales

Phone: (844) 966-8900

Service

Phone: (844) 361-8146

Service

Phone: (844) 361-8146

Body Shop

Phone: (844) 361-8147

45.5473435 -94.1947084
[schema type="organization" orgtype="LocalBusiness" url="//www.millerautoplaza.com" name="Miller Auto & Marine" description="" street="2930 2nd Street South" city="St. Cloud" state="MN" postalcode="56301" country="United States" email="webleads@millerautoplaza.com" phone="(844) 966-8900" ]
Miller Auto & Marine
Miller Auto & Marine
2930 2nd Street South
St. Cloud, MN, 56301 United States
(844) 966-8900
Miller Auto & Marine 45.5473435, -94.1947084.